Reviews are the cornerstone of local marketing, helping build trust with consumers, increase search visibility – and a whole lot more. With the release of our new Review Monitoring Tool we have simplified many of the processes that go into review management, allowing agencies to save time and deliver more for their clients. But why exactly is review monitoring so important, and how does our tool help?
What Is Advice Local’s Review Monitoring Tool?
The Review Monitoring Tool is a new feature in the Advice Local dashboard. Agency partners can track client reviews at a glance, accessing customer feedback on numerous review platforms. With valuable data and notifications, users have the information needed to monitor customer sentiment and take appropriate action.
Main Features of Our Review Monitoring Tool
The tool’s features are designed to help you move fast, based on data that really matters.
Multi-Platform Review Monitoring
The tool collects reviews from a range of sources including Google, Yelp, Judy’s Book, Brownbook, ShowMeLocal and more. Users can get a broad overview of aggregate scores or drill down to a specific platform.
Why You Need to Monitor Multiple Platforms
Reviews are important for local SEO, acting as a signal of authority and trustworthiness. Monitoring various sites lets agencies and businesses develop an overall picture of customer sentiment and identify platforms that need more promotion.
Respond to Customers
All new customer reviews are added into the dashboard with a link that takes you directly to the platform. This convenience makes it easy to respond to customers.
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